Privacy Policy
Data Collection and Usage
We collect and process certain personal information about you when you use our app, including:
- Location data (with your permission) - Used to provide location-based services and recommendations
- Device information - Device type, operating system, unique device identifiers
- Usage statistics - App performance, crash reports, and usage patterns
- Account information - Email address, username, and profile information
- Payment information - Limited subscription status information only. All complete payment details are securely processed by Apple App Store/Google Play Store and are not accessible to CityVois
We use this information to:
- Provide and improve our services
- Personalize your experience
- Process payments and transactions
- Send important updates and notifications
- Comply with legal obligations
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure data storage and backup procedures
Children's Privacy
CityVois app is designed for general audiences and does not specifically target children under 13 years of age. While we do not intentionally collect personal information from children under 13, if you believe a child has provided us with personal information without parental consent, please contact us at [email protected] and we will take appropriate steps to remove such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
User Preferences and Settings
CityVois app stores your preferences to enhance your user experience. These preferences include:
- Auto-play settings for audio content
- Your preferred cities and attractions
- Voice settings (male/female voice preference)
These preferences are stored locally on your device and are used solely to provide you with a personalized experience within the CityVois app. The app provides predefined audio content for your listening experience, and your preferences help us deliver content that matches your interests. We do not collect or track your listening history or share these preferences with third parties.
Data Storage
We securely store and encrypt your data. We only retain your information for as long as necessary to provide our services and maintain your account.
Third-Party Services
CityVois app integrates with specific third-party services to enhance functionality. We carefully select these services and limit data sharing to what is necessary. The third-party services we use include:
- Google Maps - Used for providing location-based features and mapping functionality. When you use these features, your location data may be processed by Google in accordance with their privacy policy.
- RevenueCat - Used for processing and managing in-app purchases and subscriptions. RevenueCat only processes subscription status information and analytics, but does not receive or have access to your complete payment details. All payment information is securely handled directly by Apple App Store or Google Play Store, not by CityVois or RevenueCat.
- Unsplash - Used for providing high-quality images within the app. Usage data related to image viewing may be collected by Unsplash.
Each of these services has its own privacy policy and terms of use. We encourage you to review their privacy policies for more detailed information on how they process your data.
Your Rights
You have the right to:
- Access your personal data
- Request data deletion
- Opt-out of data collection
- Update your preferences
To exercise these rights, please contact us at the email address provided in the Contact Us section.
Updates to Policy
We may update this privacy policy periodically. We will notify you of any significant changes through the app or via email.
Contact Us
If you have any questions about our privacy policy or data practices, please contact us at: [email protected]